Success Stories
The following list describes some of the projects that we have done and their impact:
- Designing and conducting web-based surveys for hundreds of organizations
- customer feedback
- employee opinions
- leadership assessment
- organizational development
- Providing facilitation for strategic planning and process improvement for multiple companies. At one company they refer to the output of the planning session as their "crystal ball" for driving profit!
- Delivering fiscal impact analyses enabling better decision-making by a board of directors
- Simplifying reporting of General Ledger information for trend analysis over a several year period
- smoothing out one-time transactions that were creating confusion with charges to fixed costs
- project completion using Excel lookup formulas and PivotTables
- Merging two large data sets
- building a monthly mailing list
- generating an undisclosed large revenue stream
- Combining conflicting dataset into useful reports for strategic marketing analysis
- Creating Balanced Scorecard-type reports to drive process improvement
- Coaching a company in metrics and data analysis - ongoing monthly savings in excess of $300,000
- Providing coaching to an executive team
- design and implement a Data Warehouse
- resolving a serious communication gap between technical and non-technical staff
- Reducing accounts receivable Days Sales Outstanding from 65 to 45 days
- estimating $1,000,000 annual savings
- custom-built data mart and process changes
- Increasing demand forecast accuracy by 50% using a Factory Scorecard executive information system
- Increasing number of orders shipped on-time by 30% through metrics and corrective action
- Increasing product quality as much as 40%
- measurement of Mean Time Between Failures (MTBF)
- driving corrective actions resulting in $30,000,000 savings the first year alone
- Creating a monthly forum and process
- resolving conflict between decision makers for Information Systems staff priorities
- within three months 15 projects were out of trouble and back in control
- Improving the credibility of 125 reports from 15% to 90% trusted in three months when asked to solve a troubled Customer Relationship Management (CRM) global data warehouse project
- Overhauling the decision-making process for a nonprofit Board of Directors allowing several “stalled” proposals to flow through successfully

